Website Terms & Conditions

1. Agreement to These Terms

By accessing or using this website, you agree to these Terms & Conditions. If you don't agree, please don't use the site. These terms apply to all visitors, whether you're casually browsing or submitting a quote request.

2. About This Website

This website is the public marketing and contact site for SMK's Cleaning Solutions, LLC, a cleaning services business based in Berks County, Pennsylvania. The site provides information about our services, service areas, and how to contact us for a quote. It is informational only and does not constitute an offer, contract, or binding commitment to provide any specific service at any specific price.

3. Website Content

All content on this website — text, images, logos, design, and layout — is either owned by SMK's Cleaning Solutions, LLC or used with permission. You're welcome to view and share it. You may not:

• Copy, republish, or redistribute the content for commercial purposes without our written permission.
• Scrape, crawl, or data-mine the site beyond standard search-engine indexing.
• Remove copyright, trademark, or branding notices.
• Use our name, logo, or content in a way that suggests endorsement or partnership if none exists.

4. Accuracy of Information

We do our best to keep the information on this site accurate and current — service descriptions, pricing ranges, service areas, business hours, and so on. However:

• Pricing shown on the site is a range or estimate — your actual quote depends on the condition and scope of your property and is confirmed at the time of booking.
• Service area coverage can change. Call to confirm if you're near the edge of our radius.
• Availability, hours, and policies can change without notice.

The information on this site is not a guarantee — it's a starting point for a conversation.

5. Quote Requests and Communication

When you submit a quote request through this website, you're asking us to contact you about cleaning services. You're not entering into a service agreement. A service agreement only exists after:

• We've discussed your specific situation.
• We've given you a quote that matches what you asked for.
• You've accepted that quote and scheduled the work.

By submitting the form, you agree that we may contact you by the phone or email you provide to respond to your request.

6. User Conduct

When using the website, you agree not to:

• Submit false or misleading information through the contact form.
• Use the form to spam, phish, or harass.
• Interfere with the site's normal operation (e.g. denial-of-service attempts, exploits).
• Use automated tools to submit forms, scrape content, or otherwise abuse the site.

7. Third-Party Links

This website includes links to third-party sites — for example, our social media profiles (Facebook, Instagram, Yelp). We don't control those sites, and we're not responsible for their content, privacy practices, or terms. Visiting them is at your own discretion.

8. Disclaimers

This website is provided "as is." We don't promise it will always be available, error-free, or secure. To the extent permitted by law, we disclaim all warranties, express or implied, about the website and its content.

Important: these disclaimers apply to the website only. They do not affect the standards of care we apply to the cleaning services we provide in person — those are handled under a separate service relationship between you and SMK's Cleaning Solutions, LLC.

9. Limitation of Liability

SMK's Cleaning Solutions, LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this website. If we are ever found liable for a website-related issue, our total liability will be limited to the fullest extent permitted by law. Again — this is about the website. Liability for actual cleaning services is governed by our separate service agreements and our general liability insurance coverage.

10. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will change whenever we do. Your continued use of the site after an update constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws principles. Any disputes relating to this website will be resolved in the courts of Pennsylvania.

12. Contact

Questions about these Terms? Call SMK's Cleaning Solutions, LLC at 484-578-9877. We're based in Berks County, PA.

Reminder: these terms govern use of this website only. Your cleaning service agreement — scope, pricing, cancellation, satisfaction guarantee, and all service-delivery details — is handled separately between you and SMK's Cleaning Solutions, LLC at booking.